The Personnel Consultancy Limited

Training & Development

Executive Coaching

Executive Coaching helps people to overcome their problems and develop additional management and interpersonal skills in a confidential, pragmatic and supportive way. It enables the individual to explore the difficulties that they are experiencing and to ascertain causes or triggers of their behaviour. This diagnostic phase is a key element in distinguishing coaching from a generalised training and development course. Executive Coaching is able to provide focused solutions to stubborn problems and enables people to work on some personal areas that would be difficult to explore in a more public arena.

How Executive Coaching Works

The initial discussion takes place over the telephone to discuss the immediate needs and agree a first course of action. A meeting follows, generally lasting a couple of hours, at which a more in-depth understanding of the situation can be achieved. Through a series of 2 hour coaching sessions we will work together to reach the agreed aims. Where it is appropriate, we agree a feedback process with the commissioning manager and the individual. For many clients, three or four sessions leads to a fundamental improvement; other clients like to maintain an on-going mentoring relationship.

Methodology of Executive Coaching

Together we create a comfortable working relationship that enables the individual to open up and discuss sensitive personal information in a positive framework. Our aim is to help the individual make informed choices and inspect the possibilities open to them. Often an individual will gain additional insight from a psychometric measure.

Using the latest well researched management concepts together with key findings from the field of occupational psychology, we help the individual develop new attitudes, strategies, skills and behaviours enabling them to achieve the goals they seek. At all times our emphasis is pragmatic and supportive, whilst challenging established thought patterns.

Who Can Benefit From Executive Coaching?

The answer to this is virtually everyone. Executive coaching benefits people who

Stubborn Problems

People often have the same feedback either informally or in appraisals year after year. They know what they are doing wrong. What they do not seem able to do is to change the behaviour. Perhaps it changes for a while only to re-appear when concentration is low or when tired.

If we take as an example someone who loses their temper. It may be straightforward to identify that the person needs to stop losing their temper, but it is often difficult for the person concerned to keep their cool, even when they are actively trying to exercise self restraint. This is because using will power alone to change behaviour is extremely hard work.

Alternatively someone may have as their feedback that they need to improve their skills of persuasion. Whilst there are an array of techniques that help people improve the way they relate and get people to co-operate with them, it is important for them to understand at what points in the process do they lose people's desire to support them.

A member of staff may have first rate technical skills. Yet most of his/her colleagues find them difficult to work with. Equally the individual is frustrated by their lack of progress beyond a certain point up the ladder despite their personal belief that their skills are better than many other people s in the organisation. In general a much greater understanding of the concept of multiple intelligences and how they contribute to success is helpful together with practical measures to help people operate in a more effective way.

Why does someone who used to be a top performer no longer perform so well? If you have someone like this, a greater understanding of the causes will help you make better decisions about what to do about this problem.

Knowing what one needs to do differently is not the same as knowing how to behave differently. For stubborn problems executive coaching is the often best way forward.